MORAZEN Surabaya | Hotel in Surabaya

| 9.0 (122 Reviews) |  9 Bathrooms  28 Guests
Surabaya Hotel | MORAZEN Surabaya

Hotel in Surabaya

Attractively located in the Genteng district of Surabaya, MORAZEN Surabaya is located a 8-minute walk from Sharp Bamboo Monument, 400 yards from Submarine Monument and a 8-minute walk from Gubeng Train Station. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests also enjoy access to the indoor pool and fitness center, as well as the sauna and hot tub. The breakfast offers buffet, continental or Full English/Irish options. At the hotel you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, halal and vegan options can also be requested. There's an in-house bar and guests can also use the business area. Pasar Turi Train Station Surabaya is 2.6 miles from MORAZEN Surabaya, while Red Bridge Surabaya is 3.5 miles away. Juanda International Airport is 9.3 miles from the property, and the property offers a paid airport shuttle service.

MORAZEN Surabaya is located in Surabaya.

This 219 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Designated Smoking Area, Private Pool, and several others. This is a 4 star rated property and has over 122 reviews with the average score of 9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 219 Bedrooms Hotel if you want to learn more about this RBO place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This MORAZEN Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “MORAZEN Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, 60271, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Coffee house on site
  • Kids' meals
  • Snack bar
  • Bar
  • Wine/Champagne
Parking
  • Parking
  • Parking garage
  • Parking on site
  • Accessible parking
  • Free parking
Accessibility
  • Wheelchair accessible
Activities
  • Spa/Wellness packages
  • Fitness center
  • Game room
  • Head massage
  • Neck massage
  • Indoor pool (year-round)
  • Back massage
  • Hot tub/Jacuzzi
  • Fitness
  • Full-body massage
  • Evening entertainment
  • Spa facilities
  • Spa
  • Hand massage
  • Sauna
  • Foot massage
  • Indoor pool
  • Couples' massage
  • Massage
  • Locker rooms
  • Steam room
Entertainment
  • Outdoor play equipment for kids
General
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Room service
  • Suit press
  • Baggage storage
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Ironing service
  • Meeting/Banquet facilities
  • Valet parking
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Concierge
  • Daily housekeeping
  • Business center
  • Shuttle service (additional charge)
  • Shuttle service
  • Laundry
  • Dry cleaning
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Shallow end
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.86
Location:
9.09
Staff:
9.29
Facilities:
8.96
Comfort:
9.04
Cleanliness:
8.91
Dana Xiaodan Qiu
Dec 4, 2025 08:00:00 AM
Review Score:   10
Cambodia
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: We had the best breakfast of our entire trip. There were so many options, and they offered a great variety of local dishes — it was like a food museum for us! We wanted to try everything. It would be even better if they could add English names for each dish.
Negative: none
Summary: Great service, delicious breakfast, and a truly enjoyable experience.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King – NO SMOKING
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Concierge services, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive King – NO SMOKING
Room Type: Double
Room Size: 38 m2
1 Queen bed(s) Bed
Executive King – NO SMOKING

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Concierge services, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite King – NO SMOKING
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed
Suite King – NO SMOKING

Food & Drink

Fruit, Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Concierge services, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Royal Suite King – NO SMOKING
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Fruit, Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Extra long beds (> 6.5 ft)

View

City view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Concierge services, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin – NO SMOKING
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed
Deluxe Twin – NO SMOKING

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Concierge services, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin – SMOKING
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed
Deluxe Twin – SMOKING

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Concierge services, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King – SMOKING
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Concierge services, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive King – SMOKING
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
Executive King – SMOKING

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Concierge services, Free spa access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room - SMOKING
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Superior Twin Room - SMOKING

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room - NO SMOKING
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Superior Twin Room - NO SMOKING

FAQ's

Is this MORAZEN Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at MORAZEN Surabaya?

Check-in time for MORAZEN Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the MORAZEN Surabaya have a swimming pool?

Yes, this MORAZEN Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MORAZEN Surabaya?

Best-rates for the MORAZEN Surabaya starts from $60 per night with includes Entertainment, Child Friendly, Transportation/Shuttle, Sports/Activities, Spa, Restaurant, Hot Tub, Internet, Laundry, Wheelchair Accessible, Wellness Facilities, Breakfast, Pool, Designated Smoking Area, Private Pool, Business Services, Air Conditioner, Parking, Accessibility, Security/Safety, Bar, Guest Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is MORAZEN Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MORAZEN Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MORAZEN Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MORAZEN Surabaya?

Based on the information reported by the owner or manager, the MORAZEN Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MORAZEN Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the MORAZEN Surabaya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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